“It’s Petsonal, where love for pets meets personalized perfection”.

We’re passionate about celebrating the unbreakable bond between pets and their parents. That’s why we curate customized gifts that make tails wag and hearts smile – from personalized apparel to heartfelt home decor. Our mission: to help you honor the special love you share with your furry friend in unique and thoughtful ways.

At Itspetsonal.com, customer satisfaction is our top priority. We understand that our personalized items are more than just products – they’re meaningful gifts, cherished keepsakes, and expressions of love.

Due to the customized nature of our products, all sales are final, and we do not accept returns.

We’re Here to Help

If you receive a defective or incorrect item, please don’t worry! We’re committed to making things right. Contact us within 5 business days of delivery, and we’ll work with you to resolve the issue promptly.

Resolution Options

Depending on the situation, we may offer:

• -Replacement of the defective or incorrect item
  – Repair of the item
  – Store credit towards a future purchase

Conditions for Resolution

To qualify for a resolution, you must:

• – Contact us within 5 business days of delivery
  – Provide clear photos or evidence of the issue
  – Follow our instructions for returning or repairing the item (if applicable)

Your Satisfaction Matters

We value your trust and loyalty. If you’re not satisfied with your purchase, please let us know. We’ll do our best to make it right.

Contact Us: 

If you have any questions or concerns, please don’t hesitate to reach out to us at support@itspetsonal.com. We’re here to help and look forward to serving you!